UX Designer
I led user-centred design activities to replace a complex paper registration process with a secure, accessible digital service used by education providers and local authorities to access learner data, improving efficiency while meeting stringent security and government standards.
We conducted a Discovery-Alpha to research and design a guided pathway service aimed at helping parents navigate the complex process of separation resolution.
We developed a grant management platform to support a new rural mobile network scheme, a public and private investment of £1 billion to develop new and upgrade existing mobile infrastructure in rural areas across the UK.
My task was to design a new website or mobile app for my client, focusing specifically on the hotel booking process