Portfolio
my projects
From paper to platform: digitising a government education service
I led user-centred design activities to replace a complex paper registration process with a secure, accessible digital service used by ...
Guiding parents through separation: a data-driven UX approach
We conducted a Discovery-Alpha to research and design a guided pathway service aimed at helping parents navigate the complex process ...
Bridging the digital divide: designing a grant platform for rural mobile connectivity
We developed a grant management platform to support a new rural mobile network scheme, a public and private investment of ...
Hotel booking experience case study
My task was to design a new website or mobile app for my client, focusing specifically on the hotel booking ...
Testimonials
“Claire has been an absolute cornerstone of the work we have been doing on the project. Not only is she an amazing UX/UI and Service Designer who can translate user needs into wireframes and process flows in double quick time, she has also managed to provide various other support to the team…”
– Digital Product Owner @ Company
“I can’t tell you how grateful I am for what you’ve done in this project. If only the whole thing could look exactly like the wireframes, I’d be an extremely happy gal!!
– Service Owner @ Company